Contact Us

Have questions about our reglazing services? Get in touch with our team and we'll be happy to help.

Send Us a Message

Contact Information

Address

Reglaze Optical Ltd
123 Vision Street
London, EC1V 9BD
United Kingdom

Business Hours

  • Monday - Friday: 9:00 AM - 5:30 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed

Frequently Asked Questions

How long does the reglazing process take?

The typical turnaround time for our reglazing service is 7-10 working days from when we receive your frames. This includes processing your order, fitting the new lenses, and return shipping.

How do I send my frames to you?

After placing your order, you'll receive shipping instructions via email. We recommend using a tracked shipping service and packaging your frames securely to prevent damage during transit.

What if my frames are damaged during the reglazing process?

In the unlikely event that your frames are damaged during the reglazing process, we will contact you immediately and either repair the frames or provide compensation, depending on the extent of the damage.